New Consumer Protection Act 2019 comes into force; All you need to know
The new Consumer Protection Act has come to force from Monday replacing old Consumer Protection Act, 1986. The newly enacted Consumer Protection Act 2019 seeks to renovate the process of administration and settlement of consumer disputes.
It also comes with strict penalties, including jail term for adulteration and misleading ads by firms.
The bill also proposes to set up the Central Consumer Protection Authority (CCPA) to promote, protect, and enforce the rights of the consumers as a class. As per the report, it would help prevent consumers from unfair trade practices.
Meanwhile, the essential rules have been notified with effect from July 20 to give effect to the provisions of the new Consumer Protection Act. Some most important are Central Consumer Protection Council Rules and Appointment of President and Member in State/District Commission Rules.
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Some other essential Rules notified are Consumer Disputes Redressal Commission Rules; Mediation Rules; Model Rules and General Rules. E-commerce Rules have been given under notification.
-PTC News
