FASTag KYC update: Procedure and required documents guide

PTC News Desk: As the deadline for FASTag KYC updates looms on January 31, the National Highway Authority of India (NHAI) has emphasized the necessity for users to complete this process promptly. Failure to update KYC details, even with sufficient balance, may result in the deactivation or blacklisting of FASTags by banks after January 31, 2024.

Understanding FASTag:

FASTag is an electronic toll collection system designed to streamline toll payments on highways, offering a more efficient and convenient way to navigate toll plazas. The FASTag is affixed to a vehicle's windscreen and linked to a bank account or prepaid card. Utilizing RFID technology, the tag facilitates seamless toll payment as a vehicle equipped with FASTag approaches the toll booth. The scanner reads the tag, deducts the toll amount, and ensures a swift and cashless transaction.

Importance of FASTag KYC Update:

To ensure the continued functionality of FASTags, users must adhere to the KYC update requirement by January 31. The KYC process involves providing updated and accurate information about the tag holder, contributing to enhanced security measures and the efficient management of toll transactions.

Steps to Complete FASTag KYC Update:

To fulfill the KYC update, FASTag users should follow these steps:

Visit the Bank's Website or App:

Access the official website or mobile application of the bank through which the FASTag was issued.

Navigate to FASTag Section:

Locate the dedicated FASTag section within the bank's platform.

Initiate KYC Update:

Follow the provided instructions to initiate the KYC update process. This may involve submitting necessary documents and personal details.

Document submission:

Prepare the required KYC documents, which may include government-issued identification and address proof. Submit these documents as per the bank's guidelines.

Verification Process:

Await the verification of submitted documents by the bank. This process may take some time, so it's advisable to complete it well before the deadline.

Confirmation and Acknowledgment:

Once the KYC update is successfully processed, users will receive confirmation and acknowledgment from the bank, ensuring the updated status of their FASTag.

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Documents Needed for FASTag KYC Update:

The specific documents required for the KYC update may vary by bank, but generally include:

Aadhar Card
PAN Card
Passport
Voter ID
Driving License

As the January 31 deadline approaches, FASTag users are urged to promptly update their KYC details to prevent potential deactivation or blacklisting of their tags. This proactive approach ensures a seamless and uninterrupted experience when navigating toll plazas and contributes to the overall efficiency of the FASTag system.

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(Inputs from agencies)

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