FASTag KYC: Check out step-by-step guide
PTC Web Desk: Nearly 10 years since its introduction in 2014, the National Highways Authority of India (NHAI) has initiated the 'One Vehicle, One FASTag' programme. Its primary objective is to prevent any vehicle from utilising multiple FASTags.
This initiative is designed to enforce the Electronic Toll Collection system's efficiency by ensuring that owners with multiple vehicles do not use the same FASTag. Addressing the issue, the NHAI stated on Monday, "FASTags are sometimes intentionally not affixed on the vehicle's windscreen, leading to unnecessary delays at toll plazas and causing inconvenience to fellow National Highway users."
"Having achieved a remarkable penetration rate of approximately 98 percent and boasting over 8 crore users, FASTag has brought about a revolutionary transformation in the country's Electronic Toll Collection system," the statement highlighted.
Under the new directive, all vehicle owners are mandated to update the KYC details linked to their FASTags. Failing to update this information by January 31 will result in the deactivation of their FASTags, even if there is an adequate balance available.
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If you haven't updated your FASTag KYC yet, here's a simple guide on how to do it. The Reserve Bank of India mandates specific documents for this process:
Required Documents for FASTag KYC
Proof of Identity and Address (Any one of the following):
Passport
Voter's ID
Aadhar Card
Driver's License
PAN Card
NREGA Job Card (signed by a State Government official)
A copy of the vehicle's Registration Certificate.
Passport-size Photograph of the Vehicle Owner.
Steps to Update FASTag KYC
Gather Documents:
Ensure you have the necessary documents mentioned above.
Visit the Issuing Bank's Website:
Go to the website of the bank or financial institution that issued your FASTag.
Find KYC Section:
Locate the KYC (Know Your Customer) section on the website.
Enter Details:
Fill in the required details accurately. This may include personal information, vehicle details, and document uploads.
Upload Documents:
Upload clear and legible copies of the required documents, including proof of identity and address, vehicle registration certificate, and the owner's photograph.
Submit the Form:
After completing the form and document uploads, submit the KYC update form.
Confirmation and Acknowledgment:
You should receive a confirmation or acknowledgment for your KYC update. This may include a reference number or confirmation email.
Verification Process:
The bank will initiate the verification process based on the provided documents. This may take some time.
Check KYC Status:
Periodically check the KYC status on the bank's website. You may receive notifications or updates on the progress.
Completion:
Once the KYC is approved and verified, your FASTag KYC update is complete.
Visit the Indian Highways Management Company Limited (IHMCL) FASTag portal.
Log in using your mobile number.
Click on "My Profile."
Check the KYC status through the "KYC" tab and select "Customer Type."
Fill in the mandatory fields with the required documents mentioned earlier.
Visit the branch of the bank that issued your FASTag.
Fill out the KYC update form provided by the bank. Ensure you have copies of the required documents for reference.
After submitting the form, the bank will verify the KYC details and update your FASTag accordingly.
For any inquiries related to FASTag, you can contact NHAI representatives on the toll-free helpline at 1033. NHAI FASTags are available for purchase at most toll plazas. Once you obtain the FASTag, link it with your bank account and maintain the required balance. The minimum recharge amount for FASTag is Rs 100, with a maximum limit of Rs 1 lakh for a full-KYC account.
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