Swiggy delivery agent caught on camera stealing shoes outside apartment; company responds

PTC News Desk: A Swiggy Instamart delivery agent has stirred controversy after a viral video captured him allegedly stealing shoes from outside an apartment. The footage, widely circulated online, depicts the delivery person delivering a grocery package to the doorstep before taking a pair of shoes left outside the residence.

Originally shared on X, the CCTV footage shows the delivery agent arriving at the door with the package, awaiting the customer's response. While waiting, he glances down and notices three pairs of footwear placed outside the flat. Moments later, the customer retrieves the package, and the agent appears to leave.

However, he then pauses, glances back at the shoes, removes a cloth from his head, and wipes his face. Subsequently, he descends a few steps before retracing his steps to the shoes, discreetly picking up one pair, concealing it with the cloth, and departing the scene.

The X user who posted the video captioned it with a sarcastic remark, highlighting the apparent theft and expressing frustration over the lack of recourse to address the issue. Since its upload on April 11, 2024, the video has garnered significant attention, amassing 716K views and sparking discussion, particularly in the comments section, where the location of the incident in Gurugram was disclosed.

Responding to the viral video, Swiggy's official support handle, Swiggy Cares, acknowledged the incident and expressed disappointment in the behaviour of their delivery partner. They urged the affected individual to contact them via direct message for further assistance, signifying the company's commitment to addressing the issue promptly.

Other X users also had many things to say about the incident. Check out some of the reactions below:

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